A big thank you to Hailstone Travel , especially our driver on Saturday , for the transport to and from My sons wedding. It helped to make a great day without the worry of any of my family having to drive. Thanks Glenn Blake

17th July 2016
Please pass on our thanks to both drivers for getting us to our start point and bringing us back to Chelmsford . Both of them arrived in plenty of time.

Thanks again and if we do this or any other events in the future we will use you again


11th July 2016

Just wanted to say that we were very impressed with the service of Hailstone Travel that we had yesterday, we had two very nice Drivers.

We will recommend you to family and friends etc and we would most definitely use you again.

Excellent Service from start to finish.

Thank you very much

Alan Dawney

2nd July 2016

I just wanted to email and say that our driver Trevor was amazing yesterday. He was so lovely even though the traffic getting into London was horrific he did his absolute best to get us to tiger tiger. He put up with 18 noisy ladies all the way there. We were definitely more quiet on the way back at 2am. Please could you pass on my thanks to Trevor he is a credit to your company.

Kind regards

Sam :)

29th April 2016

Thank you so much for making our Wedding Day so stress-free on the 29th April 2016. The Groom and Best man, Bridesmaids, Page boy were on the coach with all the Wedding day guests and all spoke very well of the driver.

Many Thanks,

from Karen and Ray

Wedding Day

27th April 2016

Thanks to Hailstone Travel and especially to their driver Andy, who drove the coach today.

Perry said the service by Andy and the quality of the coach was superb.


Joanne Stroud.

Port of Tilbury

Friday 1st May 2015


I’m contacting you to say we had a thoroughly good time with your driver, Perry, today on our trip to the Lee Valley and Waltham Abbey.

He had not been properly briefed about where we were going and there was a certain amount of frustration from our side but he did his best and the trip turned into a really enjoyable one.

Please give him our thanks.

Jenny Lees,

Stanford le Hope

21st November 2014

Good Morning

I wanted to say how impressed both myself and Keighley were with our coach driver Nat yesterday, as a teacher that uses coaches on a weekly basis for fixtures it was really nice to have a driver who was professional but approachable. The students had a great day and although we got caught in lots of traffic on the way home (as expected) the journey was comfortable and enjoyable.


Please can you pass this on to the company,




Castle View School – Canvey Island

13th October 2014
Morning Karen
I just wanted to thank you and your coach drivers for an excellent service they provided this weekend for our weekend away.  Arrived early and were very friendly and helpful.
Many thanks will definitely use you again next year.
Kind regards
June Lawrence

18th April 2014

Hi Matthew,

We also used your company on 18th April 2014 same destination and we was yet again really pleased with the service Hailstone provided for us. Prompt and reliable as usual!!


Neil Blackburn
Laindon Orient FC

4th April 2014

Hello, we had a trip yesturday to London (Houses of parliament) and just wanted to say thankyou very much to our coach driver who managed to get us right outside our venue and there and back safely. The students really enjoyed themselves and it was really lovely to have such a friendly, professional driver. Will use again and recommend. thanks Jemma Collins

1st April 2014


Just wanted to thank you guys for the professional service that you provided. We were well pleased and would like you to pass a special thanks on to Del, he was fantastic and made the journey a pleasure.

Kind regards

Anonymous – Southend-On-Sea

3rd April 2013


Thanks alot for the excellent service your company provided for my football team to our cup final last friday.

We will be using your company in the near future.


Neil Blackburn
Laindon Orient FC.

5th October 2013

Dear Nicola,

I thought I ought to write to place on record our appreciation of Derek who was the driver for our trip to the East End of London today.

On this sort of trip, which involved some quite difficult driving in heavy traffic, the skill and the attitude of the driver makes all the difference to the enjoyment which the passengers get from the journey. To say that Derek was excellent is probably an understatement. He was courteous, willing to accommodate what we asked of him and friendly without being too intrusive. All of our party agreed that the day was such a success because of the way he facilitated the trip.

I am very tempted to ask whether he could be assigned to all future bookings that I make with Hailstone……he is a great asset to your company.

I don’t normally write in such glowing terms but thought I ought to on this occasion because Derek deserves to be commended.

Thank you too for your help with this booking.


Anonymous – (Bas, Brentwood)

21st January 2013

Hello, We would like to say a big thank you to your driver Andy for another comfortable coach trip to Welney, we all had a good day bird watching.
Nature Break, Brian Dawson www.wildlifetrips.org.uk

3rd December 2012

Last night my husband and I were picked up by one of your coaches atr Sevenoaks and brought back to Colchester. We would like to compliment you on the service provided by the driver, James. He was bright and cheerful and nothing was too much trouble for him. He was very helpful to two couples where both gentlemen had mobility problems. More importantly for us as the last passengers on a long and convoluted feeder trip, he made very good time and got us back to Colchester earlier than we were expecting. Many thanks Judi & Chris Baxter

29th October 2012

Just to say a big thank you to your team and the driver. The communication before the day was great and the driver was extremely polite, punctual (early – which was even better) and very accommodating. We’d definitely recommend the company. Thanks, Claire

30th September 2012

Hi, just wanted to say what a lovely driver we had on Saturday, he was really friendly and extremely helpful. I would defiantly use your company again and I will also recommend you to friends/family. Many thanks again for a very pleasant trip. Laura

11th June 2012

Hello. Just sending you a quick note to say thank you for arranging our coach for Saturday and Sunday to Potters! Andy was fantastic and made our event very easy and hassle free. Will definitely be recommending your service to friends and family thanks again :). Lauren

October 2011

Just a quick note yet a very sincere one to express our appreciation to Peter for his fantastic co-operation this past Saturday to make our family day out such a success. The coach was presented in sparkling condition, he was only too pleased to make things happen as per a very complicated itinerary and we were pleased to make him an honorary family member for the day. Such was our enjoyment the family are looking to make this a regular feature of the annual calender. We will be in touch again for sure. Thank you Hailstone for adding to our day. Linda and Trevor Fisher

7th April 2011

Hi, just wanted to say what great service your company gave us and the driver was great, friendly and polite. If we get to another final we won’t hesitate to use your company. Kind regards, N. Blackburn

1st April 2011

Dear Sirs, I wanted to take the time to say thank you for the driver and vehicle you provided for the evening. The driver was a credit to your company, he was polite, courteous and could not have represented Hailstone Travel better.


In this day and age we are all too quick to complain, when credit is due we should be equally as quick to give that pat on the back especially when someone goes the extra mile. When the moment is right would you please take the time to pass on my thanks to your employee.

Kindest regards,

David Farrow M.B.E

Managing Director

D & D Rail Limited

13th October 2010

I would like to thank you for your help in providing a coach at such short notice to bring us back from Tiptree. It would have been a long, chilly three hour wait in the open for twenty elderly sheltered scheme residents. Your kindness helped to alleviate the disappointment we all felt when we realised there was no jam factory to visit.

Thank you very much for bringing to me the two pots of jam inadvertently left on the coach by one of our party. Would you please thank your husband on my behalf for taking the trouble to deliver the remaining pot of jam to me personally.

The service you provide to us is truly second to none.

Yours sincerely

Brenda Wood (Chairperson – Toucan Club)

Dear Sirs
Just to let you know how pleased we were with your service to and from Gatwick. Your drivers were so professional and prompt both on the outward and return journey. I would certainly recommend your Company. Thank you once again.
Yours faithfully
Mrs L. Tilson

Just a quick message to thank you for the great service from yourselves and your driver were very impressed and will be useing your company in the future.

Regards Ken Carey

I just wanted to say a huge thank you to Hailstone travel. The service was been amazing, from start to finish. The staff in the office were so helpful with my booking, I had many questions and changes. Then on the evening the driver was excellent even when I rang him to come and collect us an hour earlier than planned he was more than happy.
Five star Gold service!!
Thanks again
Kind regards,
Leanne Reynders