Thank you for your excellent service once again on our annual day out to Herne Bay. The coach driver Shane was very professional and went above and beyond. We have used Hailstone Travel for many years and we will continue to do so!
Top Club – South Ockendon
I just wanted to pass on my thanks to you and your driver Chris for the excellent service yesterday. Our trip to HMS BELFAST went very well and our coach was on time, very clean and comfortable. Your driver Chris was very professional and looked after us. We will definitely be using Hailstone Travel again for our future visits.
A big thank you to Hailstone Travel , especially our driver on Saturday , for the transport to and from My sons wedding. It helped to make a great day without the worry of any of my family having to drive. Thanks
Please pass on our thanks to both drivers for getting us to our start point and bringing us back to Chelmsford . Both of them arrived in plenty of time.
Thanks again and if we do this or any other events in the future we will use you again
Just wanted to say that we were very impressed with the service of Hailstone Travel that we had yesterday, we had two very nice Drivers.
We will recommend you to family and friends etc and we would most definitely use you again.
Excellent Service from start to finish.
Thank you very much
I just wanted to email and say that our driver Trevor was amazing yesterday. He was so lovely even though the traffic getting into London was horrific he did his absolute best to get us to tiger tiger. He put up with 18 noisy ladies all the way there. We were definitely more quiet on the way back at 2am. Please could you pass on my thanks to Trevor he is a credit to your company.
Thank you so much for making our Wedding Day so stress-free on the 29th April 2016. The Groom and Best man, Bridesmaids, Page boy were on the coach with all the Wedding day guests and all spoke very well of the driver.
from Karen and Ray
Thanks to Hailstone Travel and especially to their driver Andy, who drove the coach today.
Perry said the service by Andy and the quality of the coach was superb.
I’m contacting you to say we had a thoroughly good time with your driver, Perry, today on our trip to the Lee Valley and Waltham Abbey.
He had not been properly briefed about where we were going and there was a certain amount of frustration from our side but he did his best and the trip turned into a really enjoyable one.
Please give him our thanks.
Stanford le Hope
I wanted to say how impressed both myself and Keighley were with our coach driver Nat yesterday, as a teacher that uses coaches on a weekly basis for fixtures it was really nice to have a driver who was professional but approachable. The students had a great day and although we got caught in lots of traffic on the way home (as expected) the journey was comfortable and enjoyable.
Please can you pass this on to the company,
Castle View School – Canvey Island
We also used your company on 18th April 2014 same destination and we was yet again really pleased with the service Hailstone provided for us. Prompt and reliable as usual!!
Laindon Orient FC
Hello, we had a trip yesturday to London (Houses of parliament) and just wanted to say thankyou very much to our coach driver who managed to get us right outside our venue and there and back safely. The students really enjoyed themselves and it was really lovely to have such a friendly, professional driver. Will use again and recommend.
Just wanted to thank you guys for the professional service that you provided. We were well pleased and would like you to pass a special thanks on to Del, he was fantastic and made the journey a pleasure.
Anonymous – Southend-On-Sea
Thanks alot for the excellent service your company provided for my football team to our cup final last friday.
We will be using your company in the near future.
Laindon Orient FC.
I thought I ought to write to place on record our appreciation of Derek who was the driver for our trip to the East End of London today.
On this sort of trip, which involved some quite difficult driving in heavy traffic, the skill and the attitude of the driver makes all the difference to the enjoyment which the passengers get from the journey. To say that Derek was excellent is probably an understatement. He was courteous, willing to accommodate what we asked of him and friendly without being too intrusive. All of our party agreed that the day was such a success because of the way he facilitated the trip.
I am very tempted to ask whether he could be assigned to all future bookings that I make with Hailstone……he is a great asset to your company.
I don’t normally write in such glowing terms but thought I ought to on this occasion because Derek deserves to be commended.
Thank you too for your help with this booking.
Anonymous – (Bas, Brentwood)
Hello, We would like to say a big thank you to your driver Andy for another comfortable coach trip to Welney, we all had a good day bird watching.
Nature Break, Brian Dawson www.wildlifetrips.org.uk
Last night my husband and I were picked up by one of your coaches atr Sevenoaks and brought back to Colchester. We would like to compliment you on the service provided by the driver, James. He was bright and cheerful and nothing was too much trouble for him. He was very helpful to two couples where both gentlemen had mobility problems. More importantly for us as the last passengers on a long and convoluted feeder trip, he made very good time and got us back to Colchester earlier than we were expecting.
Judi & Chris Baxter
Just to say a big thank you to your team and the driver. The communication before the day was great and the driver was extremely polite, punctual (early – which was even better) and very accommodating. We’d definitely recommend the company.
Hi, just wanted to say what a lovely driver we had on Saturday, he was really friendly and extremely helpful. I would defiantly use your company again and I will also recommend you to friends/family. Many thanks again for a very pleasant trip.
Hello. Just sending you a quick note to say thank you for arranging our coach for Saturday and Sunday to Potters! Andy was fantastic and made our event very easy and hassle free. Will definitely be recommending your service to friends and family thanks again :).
Just a quick note yet a very sincere one to express our appreciation to Peter for his fantastic co-operation this past Saturday to make our family day out such a success. The coach was presented in sparkling condition, he was only too pleased to make things happen as per a very complicated itinerary and we were pleased to make him an honorary family member for the day. Such was our enjoyment the family are looking to make this a regular feature of the annual calender. We will be in touch again for sure. Thank you Hailstone for adding to our day.
Linda and Trevor Fisher
Hi, just wanted to say what great service your company gave us and the driver was great, friendly and polite. If we get to another final we won’t hesitate to use your company.
Dear Sirs, I wanted to take the time to say thank you for the driver and vehicle you provided for the evening. The driver was a credit to your company, he was polite, courteous and could not have represented Hailstone Travel better.
In this day and age we are all too quick to complain, when credit is due we should be equally as quick to give that pat on the back especially when someone goes the extra mile. When the moment is right would you please take the time to pass on my thanks to your employee.
David Farrow M.B.E Managing Director, D & D Rail Limited
I would like to thank you for your help in providing a coach at such short notice to bring us back from Tiptree. It would have been a long, chilly three hour wait in the open for twenty elderly sheltered scheme residents. Your kindness helped to alleviate the disappointment we all felt when we realised there was no jam factory to visit.
Thank you very much for bringing to me the two pots of jam inadvertently left on the coach by one of our party. Would you please thank your husband on my behalf for taking the trouble to deliver the remaining pot of jam to me personally.
The service you provide to us is truly second to none.
Brenda Wood (Chairperson – Toucan Club)
Just a quick message to thank you for the great service from yourselves and your driver were very impressed and will be useing your company in the future.