CCTV Policy

CCTV Policy

  1. Introduction


1.1 Any surveillance cameras capture personal data, so the use of CCTV has data Protection and privacy implications. The Information Commissioner’s Office has published a code of practice on the subject and relevant legislation includes the Data Protection Act 1998 (DPA) and Human Rights Act 1998.

1.2 The Surveillance Camera Code of Practice in the Protection of Freedoms Act 2012 Contains 12 guiding principles, which are referenced in the ICO code.

  1. Purpose of policy


2.1 The purpose of this policy is to ensure that the operation of CCTV at Hailstone Travel complies with relevant legislation.

  1. Policy statement


3.1 We use CCTV at Hailstone Travel on our vehicles and premises to support the safety and security of our staff, customers and premises. It will be used to:


  1. act as a deterrent to intruders and to the theft or misuse of property or information;


  1. act as a deterrent to improper or aggressive behaviour; and


iii. to provide evidence to support the investigation of safety and security related incidents.

3.2 CCTV cameras will be sited so that recordings meet the stated purposes. They will cover entrances to the premises and within vehicles inside and outside.


3.3 We will be transparent in our use of CCTV and we will make all who travel on our vehicles aware of its use through appropriate signs.


3.4 Operating and accessing CCTV recording equipment, who administer, access or operate the equipment or data will be Tina Hailstone, Director or any Senior Management employee.


3.5 CCTV recordings and data will be classified as confidential information and held in systems with appropriate security measures to safeguard against unauthorised access and use.


3.6 We will ensure that contractual arrangements with any contractors or third party suppliers who may maintain or administer CCTV systems on our behalf cover confidentiality and information security.


3.7 Users will only access and view CCTV recordings and data in response to a request authorised by Tina Hailstone, Director.


3.8 Access to CCTV systems, recordings and data for the purposes of maintenance or support will be restricted to users authorised by Tina Hailstone, Director.


3.9 Information will be stored in a way that allows relevant frames to be isolated to answer a request.


3.10 CCTV information will not be disclosed except as necessary for the stated purpose or to respond lawfully to a request under the DPA or Freedom of Information Act



  1. Application of policy


4.1 Tina Hailstone, as data protection officer, is responsible for CCTV policy.


4.2 Tina Hailstone is responsible for ensuring procedures for the operation of CCTV at Hailstone Travel are ompliant with the policy and are adhered to by staff operating and accessing CCTV recording equipment.


4.3 Staff will be required to comply with relevant procedures when operating or accessing CCTV equipment.


4.4 Tina Hailstone is responsible for dealing with requests for CCTV footage made under the Data Protection Act or Freedom of Information Act.